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How we handle your account and payment information

We collect only what we need to run your account, process your bKash, Nagad and Rocket transactions, and keep your login secure.

Account data onlyLocal wallet privacyYour request rightsBangladesh coverageClear data handling

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What this policy covers and when it applies

BDBet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to anyone who creates an account, browses our lobby, or sends a payment through bKash, Nagad or Rocket on BDBet. We process personal data strictly to verify your identity, settle transactions, prevent duplicate accounts, and meet compliance obligations in regions where our

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service is permitted. The categories we collect include your mobile number, wallet account details, device identifiers, IP address, transaction history, and the pages you visit while logged in. We do not sell your data to third parties. We share information only with our payment processors to
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complete your deposits and withdrawals, and with regulators when legally required. We retain account records for the period required by applicable law, then delete or anonymise them. Cookies help us keep you logged in and remember your language preference; you can disable non-essential cookies in your
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browser settings. When you register from Bangladesh, your data is processed in accordance with the terms you accept during sign-up, and availability depends on your local law and eligible regions. If you have questions about how your data is handled or want to request a copy,
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correction or deletion, the contact paths are in the support section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

How to reach us about your data

If you want to review what data we hold, request a correction, ask us to delete your account information, or withdraw consent for marketing messages, these are the paths to contact our team. Each request is reviewed and answered within the timeframe our terms specify.

Team online

Data request email

Send your data access or deletion request by email, include your registered mobile number so we can verify your account, and we will reply with the steps and timeline for your request type.

Account settings panel

Log in, open account settings, then tap the privacy tab to view what data categories we store, update your contact preferences, and submit a data export or deletion request directly through the form.

Live chat inquiry

Open the live chat widget in the footer, select privacy inquiry as your topic, and our support team will guide you through the verification process and explain your request options in real time.

DATA PRACTICES

How we protect and manage your information

We encrypt payment data in transit using SSL, store account records on secure servers with access controls, and log every login attempt so you can review your session history. Cookies are limited to session management and language preference. You can request your data at any time through the channels listed above.

Encryption standard

All data sent between your device and our server travels over SSL, so your bKash, Nagad and Rocket transaction details, login credentials and account activity remain private during transmission and cannot be intercepted in plain text.

Cookie usage

We use session cookies to keep you logged in and remember your language choice, plus analytics cookies to measure page performance. You can disable analytics cookies in your browser without affecting account access or payment processing.

Retention period

We keep your account data and transaction history for the minimum period required by applicable law to resolve disputes and meet compliance obligations, then delete or anonymise records once that period expires unless you request earlier deletion.

Your control rights

You can view what data we hold, request a correction if something is outdated, ask us to delete your account entirely, or opt out of promotional messages at any time by contacting support or using the account settings panel.

Common questions about data and privacy

We collect your mobile number, full name, date of birth, wallet account details for bKash, Nagad or Rocket, and your device IP address to verify your identity, process payments, and prevent duplicate accounts in eligible regions.

We share transaction data only with the payment processor handling your bKash, Nagad or Rocket deposit or withdrawal, and with regulators when legally required. We do not sell or rent your information to marketing companies or third-party data brokers.

We retain your account data and transaction history for the period required by applicable law to resolve disputes and meet compliance obligations, then delete or anonymise the records unless you request earlier deletion through the contact paths above.

Yes, log in and visit the privacy tab in account settings to submit a data export request, or email support with your registered mobile number. We will send you a report within the timeframe our terms specify.

Contact support via email or live chat, confirm your identity with your registered mobile number, and request account deletion. We will close your account and remove your personal data within the period our terms outline, keeping only what law requires.

We use session cookies to keep you logged in and analytics cookies to measure site performance. You can disable analytics cookies in your browser settings without affecting login or payment processing, but disabling session cookies will log you out after each page.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBaccarat Highrollers InfoAbout Us

How we handle your account and payment information

How to reach us about your data

Data request email

Account settings panel

Live chat inquiry

How we protect and manage your information

Encryption standard

Cookie usage

Retention period

Your control rights

Common questions about data and privacy

01 What personal data does BDBet collect when I register?

02 Do you share my payment information with anyone?

03 How long do you keep my account records?

04 Can I request a copy of the data you hold about me?

05 How do I delete my account and all associated data?

06 What cookies does BDBet use and can I turn them off?

Privacy Policy

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